Casumo Review
UKGC #39265Pros
- Large game selection (2,000+ titles)
- Clean, modern interface
- UKGC licensed with solid responsible gambling tools
- PayPal deposits and withdrawals
Cons
- Support response times variable
- No telephone support
- Bonus wagering requirements are average, not exceptional
8.2 /10
Overall ScoreScore breakdown
Overall 8.2/10
Bonus Fairness 7/10
Withdrawal Speed 8/10
Game Variety 9/10
Customer Support 7/10
Responsible Gambling 8/10
What surprised us
The gamification system (adventure mode) is genuinely engaging without being manipulative. Deposits and wagering do not feel pressured.
What we didn't like
Customer support can be slow during off-peak hours. Email response times sometimes stretch beyond 24 hours.
Bonus breakdown
Headline offer Up to £25 bonus + 20 free spins
Wagering requirement 30x bonus amount
Real value assessment
Effective value is roughly £8–12 after wagering. The 30x requirement on the bonus portion reduces practical returns.
Payments & withdrawals
Minimum deposit £10
Withdrawal time 1–3 business days
Payment methods Visa, Mastercard, PayPal, Paysafecard, Bank Transfer
Responsible gambling tools
Available Self-exclusion
Available Deposit limits
Available Reality checks
Available Cool-off period
What players say (Trustpilot themes)
Overall sentiment: mostly positive
- Fast withdrawals praised
- Game variety frequently mentioned
- Some complaints about bonus terms clarity
- Support speed criticised by some
These themes are summarised from public Trustpilot reviews. We analyse recurring patterns rather than individual reviews to give a more accurate picture.
Who is Casumo for?
Best for
Not best for
- Players seeking the fastest payouts
- VIP / high-roller players
18+ only. New customers only. T&Cs apply. Play responsibly. BeGambleAware.org